What PBS can teach us about educational children’s media

PBS Kids recently earned the distinction as the #1 educational children’s media brand, according to a new GFK Roper survey that polled over 1,000 U.S. adults in April, asking questions about PBS Kids as compared to Leapfrog, Nick, Jr., Playhouse Disney, Noggin, Discovery Kids, National Geographic Kids, KOL (a.k.a AOL for Kids) and YahooKids, among others.

Surprise? Not to those who already know and love all things PBS Kids, including popular programs/brands such as Sesame Street, Word World, Super Why and Cyberchase.

According to the study, “PBS KIDS excels at addressing key curriculum areas and children’s cognitive and social/emotional developmental needs. Respondents concurred that PBS succeeds in delivering important topics to young viewers with reading and literacy (80%) ranking as the topic that PBS speaks to best. Other developmental areas that follow literacy include the arts (75%), science/technology/engineering/math (74%), social/emotional development (74%), healthy living (73%), and the environment (71%).”

Can any other educational children's brands be held to such a high standard? Apparently not. Truth be told, the FCC is partially to blame. The Children's Television Act (CTA) enacted by Congress in 1990, requires broadcasters to provide at least three hours a week of educational/informational (E/I) programming for kids between the hours of 7 a.m. and 10 p.m. But there's no definition of what "educational" actually means. Therefore, it's no big surprise that a 2008 Annenberg study found that merely 25% of E/I shows were of "minimal educational value." Worse, nearly 70% of the shows aimed at school-age kids contained violence and harsh language.

But this blog isn't aimed at parents who have ample reason to turn off their television sets forever. It's targeted at you (and me): the children's media producer, the brand marketer, the content creator, the television executive, the toy licensor; those of us who fuel the amazing machine that churns out kids media and the related "stuff" that goes along with it. You and I both know that a lot of it is pure crap. And that it contains absolutely no educational value whatsoever.

So now what? I say take a few pointers from PBS Kids. Here are a few:

1. Establish a curriculum. Don't know how to do this? Hire a curriculum consultant! There are plenty of them out there and they would love to work with you.
2. Pick a subject area (or two) and stick with it - i.e. math/science, social/emotional, language development. Keep it simple, keep it fun.
3. Form an educational advisory board (yes, with real educators and child development specialists) to review scripts, storyboards, even licensing deals - to ensure that everything is on brand and that the content meets the highest standards possible.
4. Determine how you will measure the success and educational outcomes of your children's media property (hint: your curriculum consultant and/or educational advisory board can help you do this).
5. Get an independent, ideally educationally-based organization to conduct a research study or brand audit. For example, a Georgetown University study, "Educational TV: 30 Years of Sesame Street Research" found that the children who had watched more Sesame Street as young children had higher school performance as adolescents, as measured by grades in English, math, science and overall GPA.

Can your children's media brand pass the test?

Marketing to Kids: Our favorite titles

“The average 10-year-old has memorized about 400 brands, the average kindergartner can identify some 300 logos and from as early as age two kids are "bonded to brands." Some may call it brainwashing, others say it's genius; regardless of how you see it, the approach is the same: target young kids directly and consistently, appeal to them and not the adults in their lives and get your product name in their heads from as early an age as possible.” --- Juliet Schor, Born to Buy: The Commercialized Child and the New Consumer Culture

According to recent research “even in these tough economic times, tweens wield $43 billion in spending power annually, and influence the spending of billions more on everything from cell phones to vacations to automobiles.” Statistics also show that kids and tweens influence another $150 billion of their parents' spending. So what are we to do with this information?

Wherever you stand on the issue of marketing to kids and teens, there’s no disputing that (done right), an early investment in the kids and tweens business can be a driving force in your company’s future and long term success. The question is… how do you do it right?

We at Hopscotch Consulting spend a lot of time pondering this issue, advising companies on appropriate marketing campaigns and brand strategies that empower kids (and don't exploit.) We have lots of great ideas and insights; eventually we'll write our own book. In the meantime, we'd like to share a number of titles on the topic that tackle the issue of marketing to kids from multiple angles:

Born Digital: Understanding the First Generation of Digital Natives
By John Palfrey and Urs Gasser
As a lawyers who specialize in intellectual property and information issues, Palfrey and Gasser discuss the ways "downloading, text-messaging, massively multiplayer game-playing, YouTube-watching" youth are transforming society.

Born to Buy: The Commercialized Child and the New Consumer Culture
By Juliet Schor
Schor exposes what she believes to be a huge cesspool of materialism, consumerism and commercialization that perhaps is leading to a generation of kids that won't learn what is important and truly necessary in life.

Brand Child: Remarkable Insights into the Minds of Today's Global Kids & Their Relationships with Brands
By Martin Lindstrom and Patricia B. Seybold
Brand Child provides a comprehensive account on how current tweens perceive brands, react to marketing and decide to spend their considerable financial buying power.

Buy, Buy Baby: How Consumer Culture Manipulates Parents and Harms Young Minds
by Susan Gregory Thomas
"The moment a baby can see clearly, she becomes a consumer." Investigative journalist Thomas interviewed child development experts, product developers, marketing consultants and educators in this exposé on how marketers are targeting young minds - even before they leave the womb.

Consumer Kids: How Big Business is Grooming Our Children for Profit
By: Ed Mayo and Agnes Nairn
How do children become targeted by big business and why does it matter? Mayo and Nairn show how corporations have exploited and packaged childhood and why too much marketing can make you unhappy.

Creating Ever-Cool: A Marketer's Guide to a Kid's Heart
By: Gene Del Vecchio
What's secret formula for achieving “ever-cool” status- one of the key attributes that the most successful kids’ products have in common? Del Vecchio provides some great tips on how to best establish a lifelong relationship with the youth market.

Gen BuY: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail
By Kit Yarrow, Jayne O'Donnell
Yarrow and O'Donnell argue that Gen Y consumers have revolutionized the way Americans shop by turning traditional sales and marketing strategies upside down. The book offers an in-depth look at what motivates these young people to buy certain products and reject others.

Getting Wiser to Teens: More Insights into Marketing to Teenagers
By: Peter Zollo
This book gives readers a thorough understanding of what teens think, feel, and need, what they do, what they buy, and how marketers should--and shouldn't--reach them.

The Great Tween Buying Machine: Capturing Your Share of the Multi-Billion-Dollar Tween Market
By: David L. Siegel, Timothy J. Coffey, Gregory Livingston
What drives tweens, and what are the social and personal implications for this market? This book explores how this target market has changed over the last few years and reveals key information on how to expand a company's marketing base.

Growing Up Digital: The Rise of the Net Generation
By: Don Tapscott
As a result of their access to the digital media, today’s kids, teens, and tweens learn, work, think, shop and create differently than their parents. This book provides valuable insights for marketers who wish to understand this new generation that is surrounded by high-tech toys and tools from birth (full disclosure- when some of us at Hopscotch were employed by FreeZone.com back in the mid 1990s we worked with Don in providing many key insights)

The Kids Market: Myths and Realities
By: James U. McNeal
Called the "godfather of kids marketing," by U.S. News and World Report, James McNeal shares all his knowledge gained from years of experience marketing to kids in the USA and Asia.

Marketing to the New Super Consumer: Mom & Kid
By: Timothy Coffey, David Siegel and Gregory Livingston
Insights into understanding how moms make shopping decisions and how children are very much involved in the decision-making process.

Totally Wired: What Teens and Tweens Are Really Doing Online
By: Anastasia Goodstein
Ypulse founder and blogger Anastasia Goodstein explains how teens use technology--including the benefits and drawbacks--and how parents can set realistic boundaries in cyberspace.

What Kids Buy and Why
By: Daniel Acuff and Robert H Reiher
Grounded in brain development with a sound underpinning of why kids behave as they do at specific ages and across gender, Acuff and Reiher take you behind the scenes of many major successful brands.

Got a favorite book to share? Let us know!

So much texting, so little interest in mobile marketing

My cell phone woke me up at the crack of dawn this morning. I thought, “Who could be texting me this early?!” Is it an emergency? Does a friend need some help? I anxiously reached over to my nightstand and quickly opened my phone. It was an auto company wanting to give me a 20% discount if I texted back “SAVE.” Talk about a rude introduction to mobile marketing.

According to a research study that was presented last week in New York by Peter Johnson, VP of market intelligence and strategy at the Mobile Marketing Association, “Mobile marketing represents 1.8% of all marketing expenditures in 2009, and while this may seem like a small number, the average mobile marketing budgets are growing by 26% per year…this growth, it should be noted, is happening when marketers are seeing a 7% drop in their average marketing budgets.”

Also recently released, results from the second annual Vlingo Consumer Mobile Messaging Habits Report show that this year, "nearly 60% of mobile phone owners use their phones to text, with 94% of teens the largest user group, and 20-somethings at 87%.”

With these surprising numbers, you would think that teens are a great target and would respond well to mobile marketing. Teens have embraced texting more rapidly than the other demographics and texting has become their ultimate direct response vehicle. However, there is another side to the research which shows that teens do not want to be bothered with SMS ads and they don’t like to use a short code displayed in an advertisement. At the recent YPulse Youth Marketing Mashup in San Francisco last week, Fuse presented their study which found that even though SMS ads were up 30% this year, less than 10% of teens surveyed approved of those messages or wanted to be marketed to via that platform.

So what's a marketer to do? Teens are more likely to respond to contests or freebies such as cool downloads, exclusive content and other items of value. In fact, according to a 2008 survey by the Direct Marketing Association, 19% of teens ages 15 to 17 have responded to a mobile phone offer. So my big question is: if teens are drivers of change in society, can they drive change in mobile advertising as well?

-- Posted by Chelsie Friend, Research Assistant, Hopscotch Consulting

A mishmash of thoughts from the Ypulse Youth Marketing Mashup

I just returned from a whirlwind trip to San Francisco where I attended the Ypulse Youth Marketing Mashup. Overall I thought the conference was superb. I give a huge amount of credit to Anastasia Goodstein and everyone at Ypulse who helped "shape the discussion about how marketers, media and non-profit organizations connect with youth" (this is their boilerplate mission statement and I love it.)

Rather than get into any detail on specific panels and presentations, I'm just going to give you the quick and dirty sound bytes, buzzwords and quotes that made it into my conference notes:

Anastasia Goodstein, YPulse: "Trends may change but the core needs of teens and youth don't change. All teens want to connect with friends, spend time hanging out, figure out who they are and seek validation/fame."

Josh Shipp, HeyJosh.com: "Teens don't give a crap about your brand. If you are authentic, and figure out a way to make your self distinguishable, then you have the right to communicate. If you don't add value to your target audience, then you should not exist."

Doug Sweeney, Levi's: "Authentically insert your brand into culture and utilize multi-faceted ideas. Content is king."

Bill Carter, Fuse: "Stop wasting your marketing budget. Listen to teens."

Jacqueline Lane, SurveyU: "Awareness + useage + loyalty does not necessarily equal brand advocacy and success. You need to now consider corporate responsibility and ethics as well."

Don Tapscott, author: "If you understand youth, you understand the future."

Kate Connally, AddictingGames.com/ Nickelodeon: "Put your audience first. Build multitasking into game play. Add categories that build into their daily lives."

Lauren Puglia, Undercurrent: "Be experimental. If you screw up, fess up and then move on. Not everything has to be about ROI."

Rebecca McQuigg, The Intelligence Group: "Know your audience. Know where they are. Teens are not twittering. Make sure your marketing strategy is in line with who you’re trying to target."

Paul Yanover, Disney Online: "Create tons of engagement."

Jon Gaskell, Smarty Pig: "This generation doesn't think about money the way we do. They're not depressed about it. Money is purely a means to an end."

Matthew Palmer, Stardoll: "Tween girls don't carry credit cards. Pure ROI can't always be measurable."

Donna Fenn, author: "Teen entrepreneurship is the new lemonade stand."

And then Guy Kawasaki walked in the room and began moderating the final panel of the day. But it was time for me head to the airport...

Scholastic's Book Fair Flak

Has Scholastic gone too far? Or are parents and teachers naive to think that kids will actually purchase what is good for them (i.e. 'real' books)? Or, perhaps, is this part of a much larger and sinister plot on behalf of all kids marketers to get kids to buy more and more and more licensed crap-- oops I mean creative merchandise?

Check out this week's press release from the CCFC:

CAMBRIDGE, Mass. - May 19 - “Stop enlisting teachers to sell toys, make-up, and brands to students through book clubs.” That’s what more than 1,200 teachers said in a letter the Campaign for a Commercial-Free Childhood sent to Scholastic, Inc., the world’s largest educational publishing company. CCFC sent the letter, signed exclusively by teachers, after a review of Scholastic’s 2008 elementary and middle school Book Club flyers found that one-third of the items for sale were either not books, like the M&M Kart Racing Wii videogame, or were books packaged with other products, such as lip gloss and jewelry.

I attended my first Scholastic Book Fair this fall and I have to agree... it did feel like the licensed merchandise was taking center stage, and as a parent I was completely put off. Then again, if you give a kid $5, what are they going to choose? This year's Caldecot winner, or something they already recognize and like?

Let me know what you think.

Butting in on the Burger King-SpongeBob ad campaign debate

In case you missed it, Burger King and SpongeBob have stirred up a little controversy over their latest co-branded TV commercial promoting the 99-cent Kids Meals (and square butts, apparently.) Before I tell you what I think, I'll get you up to speed on what everyone else thinks:

The Campaign for a Commercial-Free Childhood is issuing a "Spongebob and Sexualization Don't Mix" campaign to remove the ads. "It’s bad enough when companies use a beloved media character like SpongeBob to promote junk food to children, but it’s utterly reprehensible when that character simultaneously promotes objectified, sexualized images of women,” said CCFC director Dr. Susan Linn, a psychologist at the Judge Baker Children's Center.

According to the Washington Post, Burger King and Nickelodeon have issued the following statements:

"The 99-cent BK Kids Meal is a value-based offer aimed at adults and requires an adult BK Value Meal purchase. This value offering enables the entire family to enjoy an affordable quality meal. As with all Burger King adult advertising campaigns, the SpongeBob commercial
featuring Sir Mix-A-Lot's famous song airs only during shows targeting adult audiences, and with the King and a popular '90s rapper as the headliners, is meant to appeal to the adults who take their families to Burger King restaurants for good food and entertainment. This commercial is intended to show that even adults can have fun, laugh and be silly with entertainment genres -- such as rap and pop culture icons -- that have become part of everyday life. We also developed a second, completely different SpongeBob advertising campaign for kids, which is currently airing on kid-targeted programming."

Nickelodeon issued a similar statement:

"The Burger King ad is intended to be an adult-targeted and humorous take on the SpongeBob character's iconic "square" pants set to a famous pop song from the '90s. It is running on adult-targeted networks. This year marks SpongeBob SquarePants' landmark 10th anniversary, and with a monthly adult viewership of 45 million people above the age of 18, the intention was to offer a funny and playful take on the character for that audience."

Okay... so what do we have here? An adult targeted ad that is promoting what, exactly-- kids meals? Square butts? A really old (albeit catchy) Sir Mix A Lot song? As a feminist I kind of get the CCFC's point about the "objectified, sexualized" images of women, but fail to see how the butt shaking damages kids in any way, at least no more than say, Madagascar's "I like to Move it Move It." And then we have the canned BK/Nickelodeon response about the adult targeting. Which would make sense if... they weren't using the kid-targeted Kids Meal and the popular kids brand SpongeBob as the major themes of the ad. Never mind that the ad ran on "adult air time." It's all over YouTube now. And then there's the question of the big/square butts... which is supposed to make us want to... eat burgers? Or watch more SpongeBob?

Even if you can for a minute, set aside all of the ifs, ands and/or but(t)s --I still fail to see how this campaign promotes either brand.

The Best of Both Worlds: Predicting yet another Hannah Montana success story

With the Hannah Montana movie opening tomorrow, I'm going to go out on a limb here and make a prediction: it's going to be a huge box office success. How do I know this? Everything about the marketing and branding machine behind all things Hannah and Miley have been carefully orchestrated to optimal effect. Cute, wholesome teenage girl that doesn't remotely remind us of Britney, Paris or Lindsay? Check. Story line with a moderately appealing plot? Check. Perfectly timed movie release around Easter and spring break? Check.

This week's LA Times article, "Miley Cyrus Blaze of Modesty" further points out that the "ultra Disneyfied" fashions reflect the shift toward more parent-friendly tween fashions. And according to Common Sense Media, a non-profit organization dedicated to helping families manage kids media, the movie "is upbeat and perfectly G rated ... yet another marketing tool in Hannah's merchandise-rich world. The sexuality is completely innocent -- flirting, slow dancing, conversations about relationships, and three really short kisses -- and there's no language, drinking, or smoking. Expect frequent physical comedy (pratfalls, getting hit with a ball, bitten by an animal, etc.) and one scene in which Hannah and Tyra Banks fight over a pair of shoes."

So there you have it. What's not to love? Disney figured out a long time ago that the success of their brands depends not only on the popularity with kids but just as importantly with their parents. It's a winning combination. And that, I must say, is the best of both worlds.